Customer Relationship Management is a process in which a business or other organization administers its interactions with customers, typically using data analysis to study large amounts of information.
CRM systems compile data from a range of different communication channels, including a company's website, telephone, email, live chat, marketing materials and more recently, social media.
We develop best CRMs, They allow businesses to learn more about their target audiences and how to best cater for their needs, thus retaining customers and driving sales growth.
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